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Precautionary measures at Citrus to help reduce the risk of exposure to Covid-19 include but are not limited to: 

  • Spacing appointments sufficiently apart to support physical distancing of patients 

  • Pre-screening patients for symptoms prior to assigning appointment times

  • Minimizing staff and patient interactions 

  • Disinfecting exam rooms after each patient visit

  • Regular disinfection of high-contact surfaces

  • Mandatory mask use for all staff and patients visiting the office

**Please note that our clinic does not administer Covid-19 vaccines or tests**

If you think you have Covid-19...

If you were exposed to COVID-19, have symptoms or for screening, please take this self-assessment. You will get a recommendation on what to do next.

Coronavirus (COVID-19) self-assessment (

December 31st, 2021 - St. Michael's Hospital Info Sheet on Covid Symtoms and Infection: 

If you are experiencing potential COVID-19 symptoms (such as fever, new or worsening cough, sore throat, headache, muscle aches, fatigue, runny nose, joint aches, etc), please do not attend any in clinic appointments.

Citrus Medical is not equipped to do any COVID-19 testing at this time. If you are having difficulty breathing or are experiencing any other emergency symptoms, please visit an emergency department or call 911 immediately.


For the most up-to-date guidance on Covid-19,

visit Government of Ontario Covid-19 page

Other Covid-19 Resources:

Virtual and In-Person Appointments

Patients will now be able to choose whether they would like to have a virtual appointment or an in person appointment.
An in person appointment will only be available if a patient does not have any Covid symptoms.
For further information please refer to our
 Covid Screen

Phone Appointment:

  • Please make sure we have your up-to-date phone number.

  • Make sure to be available for 30 minutes before/after your scheduled appointment time in case the doctor is running early or late.

  • Make sure you schedule your appointment for a time when you will be in a quiet and private place for the phone call.

  • The call may come from “Citrus Medical” or from a blocked/private number.

  • Missed phone appointments may lead to missed appointment fees. We require at least 24 hours notice for appointment cancellations; otherwise, fees will apply. 


Our Physicians can assist you with the following issues with a virtual or phone appointment:

In-Person Appointments:

  • An in-person appointment will only be available given that the individual has no Covid symptoms, or has previously had a phone appointment with a doctor at our clinic

  • Please note that all in-person appointments will be at 605 Royal York Rd unless stated otherwise

  • Please arrive 10-15 minutes earlier than your scheduled appointment to allow time for the required necessary preparations if you are coming in for a

    • Well baby visit​

    • Pap

    • Procedure

    • Prenatal

    • BP Check -Up

    • Diabetic Check-Up

    • Injections / Vaccinations

  • Please do not park behind the building (staff parking only) or beside the fire station. For more information on parking click here

  • Please wear a mask upon entering the building 

  • Please self screen yourself on the day of your appointment

  • If you are scheduled for an in-person visit but develop a Covid symptom then please let us know ASAP. We will arrange for the doctor to give you a call instead.

  • Prescription renewals

  • Cough/Cold symptoms

  • Pain Management

  • Reviewing test results

  • Counselling: birth control, prenatal counseling

  • Mental Health Counseling

  • Depression, Anxiety

  • High blood pressure

  • Diabetes/Cholesterol

  • Vomiting, bloating, constipation

  • Joint pain 

  • COVID questions 

  • Difficulty sleeping

  • Rash, UTI, STDs

  • Headaches


MONDAY : 8am – 8pm
TUESDAY : 8am – 8pm
WEDNESDAY : 8am – 8pm
THURSDAY: 8am – 8pm
FRIDAY: 8am – 6pm
SATURDAY (both locations): 10am-2pm 


PHONE : 416-800-6500

FAX : 416-342-1790


605 Royal York Rd, Toronto ON M8Y 4G5

2240 Lake Shore Blvd W. Toronto ON M8V 0B1






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